Service Delivery Professionals

As a Service Delivery Professional, you will be responsible for supporting the delivery of IT Service Management projects. This includes assisting in the implementation and maintenance of ITSM systems, conducting service maturity assessments, and developing ITSM policies and procedures.RequirementsBachelor's degree in IT, Information Security, Business...

Service Delivery SpecialistAs Service Delivery Specialist, you will focus on delivering exceptional customer experiences by providing prompt, effective, and efficient service solutions.Primary Responsibilities:Service Quality: Maintain high levels of service quality, ensuring customer satisfaction and loyalty.Issue Resolution: Resolve customer complaints...

This role requires a Service Delivery Representative who can effectively communicate with customers, provide solutions to their problems, and build strong relationships.Key ResponsibilitiesDeliver exceptional customer service via multiple channels, including phone, email, and chatProvide product information, answer questions, and resolve customer complaints...

The IT Service Delivery Lead will be responsible for leading the implementation, assessment, and auditing of ISO 20000-based IT Service Management Systems (ITSMS). The ideal candidate should have expertise in ITIL framework, process optimization, audit readiness, and capability maturity assessments.Key Skills and Qualifications:Master's or bachelor's degree...

Job OverviewThis role involves delivering products to customers in a safe and timely manner, ensuring customer satisfaction and meeting business objectives. A delivery professional will be responsible for creating efficient delivery routes, loading and unloading products safely from vehicles, and interacting with customers in a positive and respectful way.

We are seeking an experienced Service Delivery Director to join our team. In this critical role, you will be responsible for driving business growth through exceptional service delivery and customer satisfaction.Key ResponsibilitiesOverseeing the operation and maintenance of generator sites nationwideDeveloping and implementing operational processes and...

Job TitleA highly skilled IT Customer Service Manager is sought to oversee the delivery of exceptional customer service and technical support.

Job DescriptionWe are seeking a highly skilled Service Delivery Manager to lead our team and ensure smooth delivery of services to our clients on a daily basis.The ideal candidate will have excellent leadership skills, be able to multitask, and possess a positive attitude to deal with the team and clients.In this role, you will be responsible for leading the...

Key Responsibilities:Respond to customer inquiries via various channels (phone, email, live chat) promptly and professionallyResolve customer complaints, provide solutions, and follow up to ensure resolutionMaintain accurate records of customer interactions using our CRM systemCollaborate with internal teams to address complex or unresolved issuesProvide...

We are seeking a highly motivated Service Delivery Specialist to join our team. The ideal candidate will have a strong background in customer service and a proven track record of success in a similar role.Key responsibilities include:Designing and implementing effective service delivery strategiesMentoring and coaching team members to improve their...