IT Service Delivery Manager

Leadership and Team Management: Oversee a team of customer service representatives and delivery riders, providing guidance and support to enhance their performance.Customer Engagement: Foster strong relationships with customers through effective communication and issue resolution.Operational Efficiency: Collaborate with the delivery team to optimize...

Direct message the job poster from Sharp BrainsWe are seeking an experienced and highly driven Service Delivery Manager to lead and manage service delivery across our IT support services, which include IT staffing for End-User Computing (EUC), Desktop Support, Network, and Data Center support functions. The ideal candidate will possess strong skills in...

We are seeking an accomplished Senior Manager to drive exceptional service delivery and client satisfaction. This results-driven leader will oversee delivery execution, client relationship management, and internal team performance across a multi-functional setup.

Seeking a highly experienced Director to lead the delivery and growth of managed IT services for North American clients. This on-site leadership role includes overseeing remote infrastructure management, Microsoft 365 environments, and cloud services.Key Responsibilities:Lead a high-performing team in Lahore delivering managed services to North American...

Service Delivery LeadAs a Service Delivery Lead, you will be responsible for ensuring the smooth delivery of services to clients on a daily basis.You will lead a team of professionals and oversee various aspects of service delivery, including operations, marketing, and technical services. Your goal will be to ensure that all services are delivered to the...

Job Description:You will play a critical role in maintaining client satisfaction, identifying areas for improvement, and implementing service delivery best practices.We are looking for an inexperienced employee to join our team. If you are willing to learn and develop, this position is ideal for you.Requirements:Willingness to learn and grow in your...

We are seeking a skilled professional to manage our customer service operations effectively.Main ResponsibilitiesSupervise staff to ensure delivery of quality services to all customers.Maintain strong relationships with sales and management teams to guarantee customer satisfaction.Prepare and submit regular service reports to inform management...

Job Title: Service Delivery ExpertWe are seeking a highly skilled and customer-focused Service Delivery Expert to join our team.This role is responsible for providing exceptional support to our customers through various channels, including phone, email, and chat. As a Service Delivery Expert, you will be the first point of contact for customers, handling...

Leading Customer Service Teams\This leadership role is responsible for guiding and managing a team of customer service representatives to ensure exceptional service delivery. The role involves overseeing daily operations, monitoring performance metrics, and fostering a positive and collaborative team environment.\Key Responsibilities:\\Team...

We are looking for a skilled Business Development Executive to handle corporate partnerships in the UAE. The successful candidate will have a proven track record of building relationships and identifying new business opportunities.The role involves:Identifying and approaching potential clients who require urgent delivery and errand services.Building strong...