IT Service Delivery Manager

Job DescriptionWe are seeking a highly skilled Service Delivery Manager to lead our team and ensure smooth delivery of services to our clients on a daily basis.The ideal candidate will have excellent leadership skills, be able to multitask, and possess a positive attitude to deal with the team and clients.In this role, you will be responsible for leading the...

We are seeking an experienced Service Delivery Director to join our team. In this critical role, you will be responsible for driving business growth through exceptional service delivery and customer satisfaction.Key ResponsibilitiesOverseeing the operation and maintenance of generator sites nationwideDeveloping and implementing operational processes and...

Job Description">">Ensure highest level of quality service delivery, reducing repeat repairs and responses to customers and dealers.">Maintain operational efficiency, monitoring expenditure and managing within allocated resources.">Coordinate with Visit Authorized Service Centers on a regular basis to monitor performance, provide guidance to improve service...

Service Delivery SpecialistAs Service Delivery Specialist, you will focus on delivering exceptional customer experiences by providing prompt, effective, and efficient service solutions.Primary Responsibilities:Service Quality: Maintain high levels of service quality, ensuring customer satisfaction and loyalty.Issue Resolution: Resolve customer complaints...

Role OverviewThe Operations Assistant Manager is a key position within the organization, reporting directly to the COO.This role involves overseeing various functions, including bookings, service delivery, and quality control, to ensure efficient operations and excellent customer service.Key duties include managing field staff, coordinating with departments,...

The IT Service Delivery Lead will be responsible for leading the implementation, assessment, and auditing of ISO 20000-based IT Service Management Systems (ITSMS). The ideal candidate should have expertise in ITIL framework, process optimization, audit readiness, and capability maturity assessments.Key Skills and Qualifications:Master's or bachelor's degree...

We are seeking an experienced and empathetic Customer Service Executive to join our team. As a key member of our customer service department, you will play a vital role in delivering exceptional customer experiences.Your primary responsibilities will include:Managing customer inquiries and complaintsProviding solutions and alternatives to resolve...

Job DescriptionWe are seeking a highly motivated Service Delivery and Optimization Lead to join our team. In this role, you will be responsible for delivering exceptional service to our customers and optimizing our field operations to improve efficiency.You will manage multiple teams of technicians and engineers in the field, motivate team members to achieve...

We are seeking a highly motivated Service Delivery Specialist to join our team. The ideal candidate will have a strong background in customer service and a proven track record of success in a similar role.Key responsibilities include:Designing and implementing effective service delivery strategiesMentoring and coaching team members to improve their...

Job OverviewWe are seeking a seasoned professional to lead our client engagements and drive business growth.As a Senior Manager - Professional Services, you will be responsible for overseeing delivery execution, client relationship management, and internal team performance. This role requires strong strategic vision, hands-on leadership, and the ability to...