Senior Support Coordinator

3 days ago

Gujrat, Punjab, Pakistan beBeeAdministration Full time 4,000,000 - 6,000,000
Administrative Assistant for a Psychology Practice

This role requires an organized and reliable individual to handle the day-to-day operations of an Australian psychology practice.

  • Main Responsibilities:
  • Inbox Management: Monitor and manage incoming emails, responding to client inquiries and resolving issues as needed.
  • Client Interaction: Respond to client queries with professionalism, providing assistance and problem-solving solutions.
  • Appointment Scheduling: Manage and schedule appointments for clients while ensuring efficient therapist rosters.
  • Financial Tasks: Process payments, invoices, and rebate claims in a timely and accurate manner.
  • Record Keeping: Maintain and update client records while ensuring confidentiality and accuracy.
  • Therapist Coordination: Manage therapist rosters, onboard new therapists, and assist with their offboarding process.
  • Report Generation: Create periodic reports based on practice needs and action as per therapist feedback.
  • Team Coordination: Facilitate communication within the team, ensuring everyone stays updated on key practice developments.
  • Content Management: Upload and schedule weekly blog posts and newsletters (the content will be provided).
  • Collaboration with Director: Regularly coordinate with the director to ensure smooth practice operations.

This is a highly rewarding role that offers a chance to work in a dynamic environment and make a real difference in people's lives. If you are looking for a challenging opportunity that will help you grow both professionally and personally, this might be the perfect fit for you.

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