
Virtual Office Coordinator
2 weeks ago
Job Description:
">The Executive Coordinator/Virtual Front Desk role plays a crucial part in providing exceptional support to our patients. As a key member of our team, you will be responsible for handling inbound calls, scheduling appointments, and managing patient records.
">Main Tasks:
">- ">
- Phone Support: Responding to patient inquiries, addressing concerns, and providing solutions in a timely and professional manner.">
- Record Management: Maintaining accurate and up-to-date patient records, including demographics, medical history, and appointment schedules.">
- Communication: Collaborating with doctors' offices in the USA to ensure seamless communication and coordination.">
- Patient Engagement: Building rapport with patients, understanding their needs, and delivering tailored support to meet their expectations.">
Key Skills:
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- A bachelor's degree in any field.">
- Excellent verbal and written communication skills.">
- Fluency in English, preferably with a North American accent.">
- Ability to work independently and as part of a team.">
- Attention to detail and accuracy.">
- Desire to learn and grow in the field.">
- Flexibility to work US hours (6pm to 3am PST).">
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