Virtual Front Desk Officer

5 days ago


Islamabad, Islamabad, Pakistan beBee Careers Full time
Virtual Front Desk Officer

This role involves working as a Virtual Front Desk Officer for our Behavioral Health clinic based in the USA. You will be responsible for handling inbound calls, scheduling appointments, and coordinating with healthcare providers.

This is an excellent opportunity to learn and grow in a dynamic and fast-paced environment.

In this role, you will:

  • Answer inbound calls and schedule appointments for new patients.
  • Add or update patient records.
  • Coordinate with doctors' offices in the USA regarding accurate patient information.

You will be responsible for identifying patients' needs and responding in a professional, efficient, and courteous manner.

Requirements

To be successful in this role, you must have:

  • A bachelor's degree in any field.
  • Excellent communication and interpersonal skills.
  • English communication skills (preferably with a North American accent).
  • A strong attention to detail and accuracy.
  • The ability to work independently and in a team environment.

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