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Operational Process Improvement Specialist
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As an Operations Coordinator, you will play a crucial role in supporting our internal teams and ensuring smooth day-to-day operations. If you enjoy organizing chaos, creating structure, and building smart systems, this is the perfect opportunity for you.
This position involves collaborating with department leads to identify operational needs and streamlining internal processes. You will create and maintain Standard Operating Procedures (SOPs) to ensure clarity and consistency across teams.
The ideal candidate will have experience working with HubSpot, including automations and data management, as well as using Zapier to automate workflows and improve efficiency. Strong working knowledge of Google Workspace—especially Google Sheets—is also essential.
Responsibilities:- Collaborate with department leads to identify operational needs and streamline internal processes.
- Create and maintain SOPs to ensure clarity and consistency across teams.
- Assist with setting up and managing workflow automations using tools like HubSpot and Zapier.
- Track, troubleshoot, and optimize workflows to enhance team productivity.
- Keep operational documentation organized and up to date across departments.
- Provide onboarding and general administrative support within the Business Operations team.
- Support miscellaneous administrative projects and tasks as they arise.
