Tech Support Engineer

6 days ago

Lahore, Punjab, Pakistan beBee Careers Full time
Technical Support Specialist

We're seeking a skilled Technical Support Specialist to join our Incident Response Team. You'll be responsible for monitoring applications, resolving issues, and maintaining Java-based systems.

This role offers opportunities for professionals at various experience levels who are passionate about Java and technical support.

You'll provide technical support coverage during business hours, monitor system performance, respond to alerts, troubleshoot and resolve issues in Java applications, document incidents and solutions for knowledge sharing, collaborate with development teams on improvements, and participate in process enhancement initiatives.

We're looking for candidates with experience in Java development and troubleshooting, familiarity with support roles and incident response, problem-solving and analytical thinking skills, good communication abilities, and an advanced level of English.

As a Technical Support Specialist, you'll enjoy flexible hours, create your own schedule, 100% remote work, excellent compensation, hardware and software setup, paid parental leaves, vacations, and national holidays, and a supportive environment with mentorship, promotions, skill development, and diverse growth opportunities.

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