
Telesales Operations Manager
2 days ago
Our Company Culture:
At Star Land Marketing Pvt Ltd, we value innovation, teamwork, and customer satisfaction. We strive to create a dynamic work environment that encourages collaboration, learning, and growth.
Job Summary:
We are seeking a skilled Telesales Manager to join our Sales team. The successful candidate will be responsible for driving sales revenue, expanding our customer base, and developing a high-performing telesales team.
Key Responsibilities:
- Telesales Team Management: Recruit, train, and develop a high-performing telesales team.
- Sales Strategy Development: Collaborate with senior management to design and implement effective sales strategies.
- Sales Performance Monitoring: Track and analyze sales metrics, identifying areas for improvement and developing action plans.
- Customer Relationship Building: Foster strong relationships with customers, addressing their needs and concerns.
- Sales Reporting: Prepare and present detailed, accurate sales reports to senior management.
Requirements:
- Education: Bachelor's degree in Marketing, Business Management, or a related field.
- Experience: At least 5 years of experience as a Telesales Manager, Telesales Representative, Telemarketing Executive, or similar role in the Sales department.
- Skills: Excellent communication, presentation, and negotiation skills; good time management and organizational skills; strong leadership skills; ability to multitask and handle stressful situations; highly motivated and detail-oriented individual; ability to work under pressure; proficiency in Microsoft Office; ability to work independently and collaboratively; ability to offer excellent customer service.
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