E-commerce Support Representative

2 weeks ago


Karachi, Sindh, Pakistan beBee Careers Full time
Online Customer Support Role

We are looking for a highly motivated individual to fill the Online Customer Support Representative position. The ideal candidate will possess excellent communication skills, be able to work in a fast-paced environment, and provide top-notch customer service.

Key Responsibilities:

  1. Answer customer emails and respond to inquiries in a timely manner.
  2. Verify tracking numbers for accurate delivery information.
  3. Handle damage issues and process returns efficiently.

Requirements:

  • 12-15 year education (BA, BCOM, ICOM, ICS) preferred.

Job Specifications:

  1. Able to work full-time with flexibility to accommodate a 6-day workweek (Monday to Saturday).
  2. Must possess a laptop and reliable internet connection.
  3. Excellent written English skills to communicate effectively with customers.


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