
Business Process Improvement Manager
5 days ago
Company Overview:
Career Consultants Inc is a fast-growing company that offers career development solutions to individuals and organizations. Our mission is to empower people to achieve their career goals through innovative training programs and resources.
Job Description:
The Phone Banking Manager will be responsible for leading our customer service team and driving business growth. Key responsibilities include developing and implementing strategies to improve call center efficiency and quality, overseeing daily operations, and collaborating with marketing teams to launch new products and services.
Required Skills and Qualifications:
- 3-5 years of experience in customer service or contact center management.
- Excellent leadership and communication skills.
- Ability to analyze data and make informed decisions.
Benefits:
Career Consultants Inc offers a competitive salary package and a dynamic work environment. Our employees enjoy opportunities for professional growth and development, as well as a collaborative and supportive team culture.
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