Telecom Customer Support Agent

2 days ago


Islamabad, Islamabad, Pakistan beBee Careers Full time

About the Role:

We are seeking a skilled customer support professional to join our team. As a customer support representative, you will be responsible for handling customer inquiries, resolving service issues, and driving sales through upselling and cross-selling strategies.

Duties and Responsibilities:

  • Provide exceptional customer service by handling customer inquiries professionally
  • Make outbound calls to follow up with leads or promote new services
  • Resolve customer concerns and provide accurate service information
  • Sell and promote telecom products such as internet plans, TV packages, phone lines, and satellite services

Qualifications:

  • Minimum 1-2 years of experience in telecom sales and customer support
  • Excellent spoken and written communication skills
  • Proven ability to handle objections and close sales
  • Familiarity with CRM tools and call center software


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