Freelance Operations Manager

3 days ago

Lahore, Punjab, Pakistan beBee Careers Full time
Freelance Operations Manager

We are seeking a highly skilled Freelance Operations Manager to spearhead our growth on freelance platforms. This role demands a hands-on approach, where you will directly apply for jobs, close deals, and lead the freelance team to achieve exceptional results.

Key Responsibilities:

  • Actively apply for high-value projects on freelance platforms and independently close deals to drive revenue growth.
  • Manage and optimize company profiles across Upwork, Fiverr, Freelancer, Toptal, and other platforms for maximum visibility.
  • Stay updated on freelance platform policies, trends, and high-demand services to refine strategies.

Sales and Deal Closure:

  • Own the end-to-end sales process, from crafting proposals to negotiating terms and finalizing contracts.
  • Ensure consistent achievement of sales targets by leveraging expertise and proactive engagement with clients.
  • Develop and implement strategies to expand client acquisition and retention.

Team Leadership and Mentorship:

  • Lead and mentor the freelance operations team, sharing best practices and techniques to improve their performance.
  • Provide hands-on guidance to team members on job applications, proposal submissions, and client communications.
  • Motivate the team to meet deadlines, exceed targets, and maintain a client-first approach.

Client Relationship Management:

  • Serve as the primary point of contact for clients, ensuring seamless communication and resolving any issues proactively.
  • Build long-term relationships with clients, driving repeat business and referrals.
  • Maintain a strong customer-first attitude while delivering quality solutions.

Job Requirements:

  • Bachelor's degree in business administration, Sales, or a related field.
  • 8+ years of experience in sales or business development, with at least 3 years focusing on freelance platform operations.
  • Demonstrated success in applying for and winning high-value projects on platforms like Upwork, Fiverr, Freelancer, and Toptal.
  • Excellent communication and negotiation skills, with the ability to craft persuasive proposals.
  • Strong leadership qualities with a hands-on, doer approach to achieving results.
  • Flexible and adaptable to shifting priorities, time zones, and work hours.
  • Proficiency in CRM tools and data-driven decision-making.
  • A proactive mindset, with the ability to solve challenges and deliver results independently.

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