
Highly Skilled System Infrastructure Specialist
3 days ago
About This Role
">- We are seeking a highly skilled System Engineer to manage and maintain our IT infrastructure, ensuring seamless operations and optimal performance.
Job Responsibilities
">- Manage physical and virtual IT infrastructure for clients, including servers, hardware, and network components.
- Maintain and optimize hardware performance by upgrading servers, increasing RAM, and implementing security patches.
- Implement endpoint security measures, including EDRs, antivirus software, and patch management.
- Collaborate with other teams, such as network, cloud, and helpdesk, to optimize client infrastructure.
- Design and implement disaster recovery, fault tolerance, and fallback solutions for virtual environments.
- Provide documentation and technical specifications for IT staff on new or upgraded IT infrastructure.
- Ensure timely updates and upgrades of all servers and equipment.
Requirements
">- Bachelor's or Master's degree in IT, CS, SE, or related field.
- At least 5 years of experience in IT or related field.
- Professional IT certifications, such as Microsoft MCP, MCITP, MCSA, or MCSE, CCNA, VMware VCP, AZ-104, MS-300 / 301.
- Excellent interpersonal skills, including telephony, communication, active listening, and customer care.
- Strong diagnosis skills for technical issues.
- Ability to multitask and adapt to changes quickly.
- Technical awareness and ability to match resources to technical issues.
- Service awareness of key IT services.
- Understanding of support tools, techniques, and technology used to provide IT services.
- Self-motivated and able to work in a fast-paced environment.
Benefits
">- Market Competitive Salary
- Pension Fund
- Employees Old Benefit Institution (EOBI)
- Annual Bonus
- Performance-based Increments
- Performance-based Bonus
- Casual/Sick Leaves
- Annual Leave
- Paternity Leave
- Marriage Leave
- Birthday Day Off
- Dedicated Learning and Development Opportunities
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