Dedicated Support Specialist

2 days ago


GulshaneIqbal Town, Pakistan beBeeCrisis Full time $30,000 - $40,000

Job Title: Dedicated Support Specialist

Job Description

This role involves providing critical support to individuals in crisis, offering emotional guidance, and connecting callers with essential resources.

Key Responsibilities
  • Deliver empathetic and confidential short-term support via phone, text, and chat.
  • Provide extensive training in crisis counseling, information referral, and suicide prevention.
  • Facilitate connections to local resources and emergency services as needed.
  • Work collaboratively with colleagues to ensure seamless support for clients.
Requirements
  • Excellent communication skills, including verbal and written proficiency.
  • Strong interpersonal skills, with the ability to build rapport and foster trust.
  • Ability to work independently and prioritize tasks effectively.
  • Proficiency in computer software, including online reporting systems and email.
Benefits

This role offers a unique opportunity to make a meaningful impact in the lives of others while developing valuable skills and experience.

Training and Development

New hires will receive comprehensive training in crisis management, customer service, and team collaboration.



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