
Ecommerce Support Specialist
7 days ago
GrowthRise Solutions is seeking an E-commerce Support Coordinator to join our team in Bahria Town Phase 7, Islamabad. This full-time role offers a dynamic opportunity for career growth in e-commerce.
Key Responsibilities:- Customer Service Delivery: Respond promptly and professionally to customer inquiries across various channels, ensuring high levels of satisfaction through effective communication and issue resolution.
- Process Orders: Handle orders and returns with precision, maintaining accurate records of tracking numbers for efficient order monitoring.
- Address Queries: Engage in live chat platforms to address customer queries, resolve account-related concerns, and provide timely solutions.
- Efficient Service Operations: Leverage computer operations, including data entry, to handle customer interactions and enhance service processes using Microsoft Office tools, particularly Excel and Word.
- Language Proficiency: Demonstrate a strong command of written and spoken English for clear and professional communication.
- Location: Must be able to commute daily to the office in Bahria Town Phase 7, Islamabad.
- Education: A Bachelor's degree in any field is required.
- Experience: Previous experience in e-commerce or knowledge of eBay operations is advantageous.
- Technology: Must bring your own laptop to the office daily.
- Competitive Salary: Enjoy a competitive salary package.
- Comprehensive Training: Participate in comprehensive training for qualified candidates to excel in their role.
- Collaborative Environment: Join a collaborative and fast-paced work environment with a focus on customer satisfaction.
We're looking for a dedicated customer support professional seeking a rewarding role with room for advancement. Apply today to join the GrowthRise Solutions team.
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Ecommerce Business Growth Specialist
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Ecommerce Design Lead
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Customer Support Specialist
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IT Support Specialist
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