Service Delivery Lead

5 days ago


Lahore, Punjab, Pakistan Servaid Pharmacy (Pvt) Ltd. Full time
Job Summary

We are looking for a Service Delivery Lead to manage the home delivery team and call center operations at Servaid Pharmacy (Pvt) Ltd.

Key Accountabilities:
  • Maintaining effective communication with the delivery team at stores to ensure seamless service delivery.
  • Responding promptly to customer inquiries and resolving issues in a professional manner.
  • Ensuring a positive brand image through exceptional customer service and interpersonal relationships.
Requirements for Success

The successful candidate will have excellent communication skills, stress handling abilities, and high emotional intelligence.

  • Ability to make outbound calls to regular customers, promoting products and increasing awareness about marketing campaigns and promotions.
Benefits of Working with Us

This role offers an opportunity to work in a fast-paced environment, driving results and contributing to the company's success through strong leadership and interpersonal skills.



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