
Client Support Specialist
7 days ago
Company Overview
Lead Market Technology Solution is a reputable provider of BPO services for UK-based projects in Personal Injury Claims. Our company is dedicated to delivering exceptional customer experiences through our cutting-edge technology solutions.
We are currently seeking highly motivated and result-oriented individuals to join our team as Customer Care Representatives. In this role, you will be responsible for providing top-notch customer service to our clients while working independently and managing your workload effectively.
Job Description
- Provide customer service to clients via phone, email, and other communication channels
- Work independently and manage workload effectively
- Analyze customer issues and provide resolutions in a timely manner
- Maintain accurate records and reports of customer interactions
Skills and Qualifications
- Excellent verbal and written communication skills
- Strong analytical and problem-solving skills
- Proficiency in English language, with a neutral or British accent preferred
- Good computer skills and ability to maintain email correspondence
Benefits
- Competitive remuneration based on your English communication skills and experience
- Opportunity to work with a leading provider of BPO services
- Chance to develop your skills and advance in your career
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