Operations Lead

20 hours ago


Lahore, Punjab, Pakistan Qima Coffee Full time

Job Overview:

The Logistics Lead will play a key role in ensuring efficient and timely delivery across the supply chain.

This role requires strong leadership and logistical skills to manage end-to-end logistics processes, from shipment coordination and sample movements to export and import management.

The Logistics Lead will work closely with cross-functional teams to build strategic partnerships, maintain inventory accuracy, negotiate rates, and ensure regulatory compliance.

Main Responsibilities:
  • Shipment Fulfilment:
    • Monitor and track progress at each stage of shipping to identify and mitigate potential issues.
    • Maintain open lines of communication with all stakeholders, including suppliers, clients, and shipping agents, to ensure seamless fulfilment.
  • Sample Movements:
    • Oversee and coordinate the movement of samples related to sourcing, purchasing, and deal fulfilment.
    • Ensure timely delivery of sample shipments with complete and accurate documentation.
  • Export Management:
    • Manage all export-related procedures, ensuring compliance with relevant regulations and documentation requirements.
    • Track and report costs involved in exports and maintain contact points for export operations in various regions.
  • Import Management:
    • Supervise import procedures, documentation, and compliance with local and international regulations.
    • Monitor and report associated import costs while establishing contacts for import handling.
  • Stock Management:
    • Oversee stock levels and movements linked to sales, samples, and warehouse operations.
    • Notify the warehouse team on receiving and checking deliveries to ensure that the correct amount and type of stock is delivered.
    • Monitor stock levels and follow control protocol procedures to ensure that no inventory is taken out of the storage facility without appropriate approval.
    • Maintain accurate inventory records across all storage locations and ensure robust data tracking.
    • Maintain a comprehensive and up-to-date inventory database, including stock quantities, locations, and other product information.
    • Prepare daily and immediate inventory reports showing a summary of receivables and releases, including opening quantity, closing balance, stock variance, and any other required documentation to track inventory performance.
    • Conduct regular audits and reconciliations to minimize discrepancies and enhance accuracy.
    • Regular stock audits and reconciliation to minimize discrepancies and improve accuracy with the team responsible.
    • Ensure proper reconciliation of physical stock with the stock in the system.
  • Rate Negotiation and Agent Management:
    • Negotiate competitive rates with shipping agents and service providers to optimize costs.
    • Ensure compliance with customs regulations across different countries and build lasting relationships with logistics partners.
  • Warehouse-to-Client Movements:
    • Coordinate and oversee the movement of goods from warehouses to clients, ensuring documentation is correct and comprehensive.
    • For client-arranged shipments, verify logistics requirements; for buyer-arranged shipments, manage the process end-to-end.
  • Freight/Import Cost Estimation:
    • Develop and maintain a cost estimation tool for freight and import expenses from export hubs to import hubs.
    • Capture and analyze shipment data to refine estimates and enhance future cost projections.
  • Inventory and Audit Reporting:
    • Notify warehouse teams on receiving and checking deliveries to ensure accuracy and completeness.
    • Prepare daily and immediate inventory reports detailing receivables, releases, variances, and inventory performance.
    • Identify opportunities for process improvements to boost warehouse efficiency.
    • Identify opportunities for process improvement to enhance overall warehouse operations.
  • Other duties as assigned.


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