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Technical Support Professional

1 week ago

Peshawar, Khyber Pakhtunkhwa, Pakistan Du Track Full time

At Du Track, we're a team of dedicated professionals who share a passion for delivering exceptional customer service. Our work environment is built on trust, respect, and open communication.

We're committed to fostering a culture that encourages growth, learning, and teamwork. As a member of our team, you'll have the opportunity to develop your skills, take on new challenges, and contribute to our mission of providing top-notch technical support to our clients.

**Job Requirements:**

  • Bachelor's degree in Computer Science or related field.
  • Excellent verbal communication skills in English.
  • Ability to work independently and as part of a team.
  • Proactive attitude and ability to work under stress.
  • Familiarity with remote support software and tools.

**Responsibilities:**

  • Provide timely and effective technical support to customers via phone, email, or chat.
  • Analyze and resolve technical issues related to hardware, software, and networking.
  • Collaborate with software developers to identify and report bugs.
  • Develop and maintain knowledge of new technologies and trends in the IT industry.