Technical Support Associate

4 days ago

Khanpur, Punjab, Pakistan beBeeTechnical Full time

Job Title: Technical Support Associate

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We are seeking a highly skilled and experienced technical support professional to join our team. The ideal candidate will have a strong background in IT support, with excellent problem-solving and communication skills.

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The role involves providing technical assistance to clients, troubleshooting hardware and software issues, and maintaining computer systems.

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Key Responsibilities:

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  • Provide technical support to clients via phone, email, or in person\
  • Troubleshoot hardware and software issues\
  • Install and configure computer systems, networks, printers, and other peripherals\
  • Maintain and repair computer systems as needed\
  • Collaborate with team members to resolve complex technical issues\
  • Keep track of customer interactions and resolutions in our database\
  • Train clients on how to use new technology or software programs\
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Requirements:

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  • Bachelor's degree in Computer Science or related field preferred\
  • Minimum of 2 years experience in IT support or a similar role\
  • Strong knowledge of computer hardware, software, and networking systems\
  • Excellent problem-solving skills and ability to think critically under pressure\
  • Strong communication skills both written and verbal\
  • Ability to work independently as well as part of a team\
  • Willingness to learn new technologies and adapt to changing environments\
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Location:

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This position is located in Khanpur. Accommodation is not provided for this role.

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We welcome applications from all qualified candidates regardless of gender.

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