Night Shift Call Center Professional

2 days ago


Lahore, Punjab, Pakistan beBee Careers Full time

A call center professional is responsible for providing top-notch customer service and support over the phone. This role involves handling a high volume of calls, responding to customer inquiries, and resolving issues in a prompt and professional manner.

Key Responsibilities:
  • Call Handling: Answer and resolve customer calls in a timely and effective manner.
  • Customer Relationship Building: Develop and maintain strong relationships with customers through excellent communication and interpersonal skills.
  • Issue Resolution: Resolve customer complaints and issues in a fair and satisfactory manner.
Required Skills and Qualifications:
  • Effective Communication: Possess excellent verbal and written communication skills to effectively interact with customers.
  • Adaptability: Be able to work well in a fast-paced environment and adapt to changing situations.
  • Problem-Solving: Demonstrate strong problem-solving skills to resolve complex customer issues.
  • Customer Service Experience: Have previous experience in customer service or call center operations.


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