
Service Delivery Specialist
4 days ago
We are seeking a skilled Service Delivery Specialist to join our team. In this role, you will be responsible for handling customer inquiries, dispatching taxis efficiently, and ensuring excellent service delivery.
Key Responsibilities:- Respond to customer inquiries via phone and online booking platforms.
- Dispatch taxis to customers in a timely and efficient manner.
- Monitor and update dispatching software to track vehicle locations and availability.
- Collaborate with drivers to ensure seamless operations and resolve any issues that may arise.
- Accurately maintain records of bookings, cancellations, and complaints.
- Communicate with customers regarding fare estimates and route details.
- Address customer complaints professionally and escalate issues when necessary.
- Contribute to resolving scheduling conflicts and optimizing fleet efficiency.
- Ensure compliance with local transportation regulations.
- Education: High school diploma or equivalent (Bachelor's degree preferred).
- Previous experience in customer service, dispatching, or transportation/logistics is a plus.
- Effective communication and problem-solving skills.
- Ability to work under pressure and manage multiple tasks simultaneously.
- Proficiency in using computer software and Microsoft Office.
Availability to work in shifts, including nights, weekends, and holidays.
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Service Delivery Coordinator
4 days ago
Lahore, Punjab, Pakistan beBee Careers Full timeService Delivery SpecialistThis role involves managing the delivery of exceptional customer service experiences.Process a high volume of customer calls to address queries and concerns effectively.Identify customer needs and implement tailored solutions to achieve customer satisfaction.Maintain open and transparent communication with customers to build trust...
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Service Delivery Specialist
2 weeks ago
Lahore, Punjab, Pakistan beBee Careers Full timeService Excellence SpecialistWe are seeking an experienced and skilled Service Excellence Specialist to join our team. The successful candidate will be responsible for providing top-notch customer service and support.Responsibilities:Providing timely and effective solutions to customer inquiries and concerns.Developing and implementing strategies to improve...
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Service Delivery Specialist
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Lahore, Punjab, Pakistan beBee Careers Full timeCustomer Service RepresentativeWe require a skilled customer service professional to handle inbound calls and provide exceptional service to our clients. This role involves answering customer inquiries, taking bookings, and providing information on our services.Key responsibilities include:Responding to customer inquiries in a timely and professional...
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Service Delivery Director
4 days ago
Lahore, Punjab, Pakistan beBee Careers Full timeService Delivery LeadWe are seeking a highly skilled Service Delivery Lead to join our team. As a key member of our leadership team, you will be responsible for driving the success of our business by ensuring that our customers receive the highest quality services.Main Responsibilities:Lead the service delivery team to achieve excellent customer satisfaction...
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Delivery Coordination Specialist
4 days ago
Lahore, Punjab, Pakistan beBee Careers Full timeDelivery Coordination Specialist Position SummaryThis role involves coordinating the delivery of goods from point of origin to destination, requiring strong communication and organizational skills.Main Responsibilities:Coordinate with drivers to ensure timely pickup and delivery of shipments.Manage logistics operations to optimize delivery routes and reduce...
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IT Service Delivery Manager
2 weeks ago
Lahore, Punjab, Pakistan beBee Careers Full timeJob Title: IT Service Delivery ManagerJob Description:The role of the IT Service Delivery Manager is to oversee the implementation of IT policies, procedures, and best practices across a global region. This includes coordinating with global teams to ensure effective delivery of IT services, promoting technology requirements and considerations of the region,...
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IT Support and Service Delivery Professional
4 days ago
Lahore, Punjab, Pakistan beBee Careers Full timeEnd-to-End IT Solutions ExpertThis is an exciting opportunity to join a dynamic team as a Technical Support Specialist. The successful candidate will be responsible for delivering comprehensive IT solutions to our clients, including technical support, customer service, and research and development.Key Accountabilities:Design, implement, and maintain...
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Operational Services Specialist
4 days ago
Lahore, Punjab, Pakistan beBee Careers Full timeService Delivery SpecialistWe are looking for a highly organized and detail-oriented Service Delivery Specialist to join our team. As a Service Delivery Specialist, you will be responsible for managing the day-to-day activities of multiple IT projects, ensuring timely completion and high-quality results.Key Responsibilities:Project Coordination: You will...
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Service Delivery Associate
4 days ago
Lahore, Punjab, Pakistan beBee Careers Full timeService Delivery Associate - Join our team as a Service Delivery Associate and take on a challenging role that requires excellent communication and problem-solving skills. As a key member of our team, you will be responsible for delivering exceptional customer service and support to our clients.About the Role:In this role, you will work closely with the team...
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Service Delivery Project Manager
1 week ago
Lahore, Punjab, Pakistan Sharp Brains Full timeDirect message the job poster from Sharp BrainsWe are seeking an experienced and highly driven Service Delivery Manager to lead and manage service delivery across our IT support services, which include IT staffing for End-User Computing (EUC), Desktop Support, Network, and Data Center support functions. The ideal candidate will possess strong skills in...