Travel Industry Expert

3 days ago


Lahore, Punjab, Pakistan Tech Zone Consultancy Full time
Job Role: Customer Experience Manager

Tech Zone Consultancy is seeking an experienced Customer Experience Manager to lead our sales team and deliver exceptional customer experiences.

Main Responsibilities:

  • Customer Engagement: Develop and implement strategies to engage with customers, building strong relationships and ensuring excellent customer satisfaction.
  • Team Leadership: Lead and motivate the sales team, providing guidance and support to ensure success.
  • Product Knowledge: Stay up-to-date on the latest travel trends, destination information, and promotional offers, providing expert advice to customers.
  • Performance Monitoring: Monitor sales performance and adjust strategies as needed to meet objectives.

Requirements:

  • Education: Bachelor's degree in Business, Marketing, Hospitality, or a related field.
  • Experience: Proven experience in sales or a customer-facing role, preferably within the travel industry.
  • Skills: Excellent leadership and communication skills, with the ability to build rapport with customers and colleagues.
  • Attributes: Proactive, self-motivated, and target-driven with a passion for customer service.


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