Network Infrastructure Specialist

23 hours ago

Lahore, Punjab, Pakistan beBee Careers Full time

Job Summary

We are seeking a detail-oriented and technically skilled NOC Engineer to join our IT operations team. This is a full-time, onsite position responsible for monitoring and maintaining the health and performance of critical IT systems and networks, ensuring 24/7 service continuity and fast incident response.

Key Responsibilities:

  • Monitor network and infrastructure systems, including servers, routers, switches, and applications
  • Respond to alerts and incidents, investigate root causes, and perform first-level troubleshooting
  • Escalate critical issues to appropriate teams based on severity and impact
  • Maintain accurate logs of incidents, actions taken, and system performance metrics
  • Coordinate scheduled maintenance and upgrades with minimal disruption to services
  • Perform routine checks and preventative maintenance on network and server equipment
  • Work closely with system administrators, network engineers, and security teams to ensure system uptime
  • Document standard operating procedures (SOPs) and update runbooks
  • Support backup and disaster recovery operations
  • Ensure compliance with IT policies and service-level agreements (SLAs)

Requirements:

  • Bachelor's degree in Computer Science, IT, or a related field
  • 13 years of experience in NOC, IT operations, or network/system monitoring roles
  • Solid understanding of networking protocols (TCP/IP, DNS, DHCP, SNMP)
  • Hands-on experience with monitoring tools such as Zabbix, Nagios, PRTG, or SolarWinds
  • Familiarity with ticketing and ITSM platforms like Jira Service Desk or ManageEngine
  • Basic knowledge of Linux/Unix and Windows Server environments
  • Ability to diagnose and escalate issues quickly under pressure
  • Strong analytical and communication skills
  • Willingness to work in shifts, including nights and weekends as needed
  • Certifications such as CCNA, CompTIA Network+, or ITIL Foundation are a plus

About the Role

This NOC Engineer will play a critical role in maintaining the reliability and resilience of our IT systems and networks. The ideal candidate will have a strong technical background, excellent problem-solving skills, and the ability to work effectively in a high-availability environment.

What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are passionate about IT infrastructure and thrive in a dynamic and challenging environment, we encourage you to apply.

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