
Leading Retail Professional
3 days ago
We are seeking a highly skilled retail professional to lead our team and drive business growth at Easy Prefabricated Homes.
Key Responsibilities:- Business Growth: Develop strategic plans to increase customer base, enhance profitability, and boost store traffic through effective leadership and employee motivation.
- Sales Performance: Meet sales targets by providing training, constructive feedback, and ongoing coaching to sales staff to improve their performance.
- Customer Satisfaction: Ensure high levels of customer satisfaction through exceptional service delivery, focusing on building strong relationships and addressing customer concerns promptly.
- Store Administration: Complete administrative tasks, maintain compliance with company policies and procedures, and ensure the store operates efficiently and effectively.
- Visual Merchandising: Maintain outstanding store condition and visual merchandising standards, creating an attractive and engaging shopping environment for customers.
- Reporting and Analysis: Analyze buying trends, customer needs, profits, and other key retail metrics to inform business decisions and drive growth.
- Training and Development: Collaborate with the HR Department to train and develop employees, enhancing their skills and knowledge to meet the needs of the business.
- Performance Appraisals: Conduct regular performance appraisals to assess employee training needs and career paths, ensuring that employees are developing and growing within the organization.
- Issue Resolution: Address staff and customer concerns, including complaints and grievances, in a fair and transparent manner.
- Product Knowledge: Strong understanding of construction products and items.
- Leadership Experience: Proven success as a retail store manager.
- Business Acumen: Powerful leadership skills and business orientation, with the ability to drive growth and profitability.
- Organizational Skills: Strong organizational abilities, with the capacity to manage multiple priorities and deadlines.
- Communication Skills: Good communication and interpersonal skills, with the ability to build strong relationships with employees and customers.
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