E-Learning Strategist
21 hours ago
Job Overview
The Fit Day Club is seeking an experienced E-Learning Strategist to drive revenue growth, profitability, and strategic business collaborations. This leadership position requires expertise in strategic planning, operational excellence, and team management.
Main Responsibilities
Revenue Management- Develop and communicate quarterly sales strategies to the team, ensuring alignment with the organization's vision.
- Conduct biweekly reviews of sales targets, implementing recovery plans where needed, and analyzing competitor pricing quarterly to maintain market competitiveness.
- Prepare and submit monthly sales performance reports to key stakeholders, highlighting areas for improvement.
- Identify and establish at least two new revenue channels monthly, enhancing the company's e-learning offerings.
- Achieve a 10% quarterly revenue increase or meet budgeted targets, whichever is higher, by introducing new product lines and courses.
- Collaborate with the planning team to launch at least one new product line or course per quarter, expanding the company's e-learning portfolio.
- Conduct biweekly reviews of sales and marketing team operations, submitting system improvement plans to enhance operational efficiency.
- Implement advanced technological tools on a monthly basis to streamline processes and improve customer satisfaction.
- Host weekly interdepartmental meetings to foster collaboration and drive revenue growth, ensuring seamless communication across teams.
- Assign monthly revenue and lead generation targets to Sales and Marketing VPs, aligning their goals with the company's objectives.
- Conduct regular performance reviews and recovery plan meetings to address any challenges and ensure team success.
- Work closely with the marketing team to create business collaboration materials, promoting partnerships that drive revenue growth.
- Maintain and finalize a quarterly event calendar for business collaborations, showcasing the company's commitment to networking and partnership-building.
- Establish at least one new business collaboration per month, achieving a quarterly target of nine brand ambassadors to promote the company's e-learning offerings.
- Evaluate monthly budget requirements for the Sales and Marketing departments, identifying opportunities for cost savings and process improvements.
- Submit sales and marketing forecast reports to senior management, providing actionable insights for informed decision-making.
- Propose cost-effective operational improvements to the COO, enhancing the company's bottom line.
- Develop a customer feedback mechanism to address concerns and identify areas for improvement, ensuring exceptional customer service.
- Ensure all customer queries are resolved within an 8-hour turnaround time (TAT), maintaining high customer satisfaction rates.
- Maintain a quarterly customer satisfaction rate of 80%, addressing concerns with actionable plans to ensure continued customer loyalty.
- Meet or exceed profit margin commitments outlined in the quarterly budget, ensuring sustainable growth and long-term success.
- Maintain a minimum profit margin of 35% for live courses, achieving budgeted profit targets and driving revenue growth.
Required Qualifications
- 5–8 years of experience in senior management roles, including 3–4 years in relevant fields.
- MBA (Master of Business Administration) in Marketing or Management, or equivalent.
- Strong leadership, strategic planning, and operational management skills, with excellent communication, analytical, and decision-making abilities.
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