Senior Lifecycle Management Specialist

19 hours ago


Karachi, Sindh, Pakistan beBee Careers Full time

About the Role

The successful candidate will be responsible for leading customer lifecycle management, focusing on the enhancement of product propositions and customer service.

This position requires driving digitization initiatives across teams, leveraging technology to automate workflows and improve operational efficiency.

Key Areas of Responsibility:

  1. Providing strategic guidance to teams involved in product development, client services, and operations.
  2. Driving digitization initiatives to enhance business processes and improve customer experience.
  3. Developing and implementing strategies to enhance product offerings and create synergies between client-facing units.
  4. Leveraging technology to automate workflows and improve operational efficiency.
  5. Ensuring compliance with relevant laws and regulations, coordinating with regulatory bodies as required.

Essential Qualifications:

  • Solid understanding of wealth management propositions and mutual fund industry operations.
  • Proven track record in product development and operational activities.
  • Well-versed in customer service life cycle management.
  • Strong negotiation, influencing, and facilitation skills.

Desirable Qualifications:

  • Bachelor's degree (Masters or MBA preferred).
  • At least 15 years of relevant experience, including 3 years in a senior leadership role.


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