Operations Management Executive

5 days ago


Lahore, Punjab, Pakistan Innovative Investment Bank Full time
Job Description

As an Operations Manager at Innovative Investment Bank, you will play a critical role in ensuring the smooth operation of our call center.

Responsibilities include:

  • Supervising and coordinating activities of customer support staff
  • Staffing levels are adjusted according to daily schedules, sales promotions, and anticipated events to ensure optimal service delivery
  • Regularly monitoring productivity and analyzing results from individual, team, and call center assessments to identify areas for improvement and ensure revenue goals and performance targets are met

Work Environment

You will be working in a dynamic and fast-paced environment with opportunities to learn and grow professionally. Our company culture values collaboration, innovation, and excellence.



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