Sales and Customer Support Specialist

5 days ago


Karachi, Sindh, Pakistan beBee Careers Full time

We are seeking a dedicated Sales and Customer Support Specialist to provide exceptional customer service and sales support.

Key Responsibilities:
  • Respond promptly to customer inquiries via phone, chat, and ticketing systems in a professional manner
  • Provide outstanding customer service and sales support to meet or exceed customer expectations
  • Analyze customer needs and concerns, identifying opportunities for improvement
  • Maintain accurate customer records and update information as needed
  • Collaborate with other departments to resolve complex customer issues
  • Achieve sales targets and goals by leveraging product knowledge and industry trends
  • Stay up-to-date on new products and services, sharing feedback with management
Requirements:
  • A high school diploma or equivalent; associate's or bachelor's degree is preferred
  • 1-2 years of experience in customer service or sales role
  • Excellent verbal and written communication skills
  • Ability to work effectively in a team environment
  • Strong problem-solving skills and ability to think critically
  • Proficient in Microsoft Office and CRM software
  • Flexibility to work variable hours, including weekends and holidays
  • A positive attitude and willingness to learn and grow
Skills and Qualifications:
  • Strong interpersonal and communication skills
  • Ability to multitask and prioritize tasks effectively
  • Knowledge of sales principles and techniques
  • Familiarity with CRM software and data analysis
Benefits:
  • Ongoing training and development opportunities
  • Opportunities for career growth and advancement
  • A dynamic and supportive work environment


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