Customer Service Expert
2 days ago
We are looking for a Customer Service Expert to join our team in Pakistan.
This role is ideal for individuals who are passionate about delivering exceptional customer service and are proficient in handling multiple conversations simultaneously.
Key Responsibilities- Handle Multiple Conversations: Utilize your excellent communication skills to engage with customers across various channels, ensuring timely and professional responses.
- Document Customer Interactions: Maintain accurate records of customer interactions, updating relevant information as needed.
- Collaborate with Team Members: Work closely with colleagues to ensure consistent and high-quality customer service, exceeding expectations in terms of service and accuracy.
- Digital Literacy: Possess strong digital literacy skills, including proficiency in Google products such as Google Sheets and Google Docs.
- Product Knowledge: Have in-depth knowledge of E-Hailing, Products & Services, and Travel/Couriers.
- Communication Skills: Demonstrate competent verbal and written communication skills, with the ability to communicate effectively in English.
- Professional Growth: Enjoy unlimited opportunities for professional growth and career advancement, with regular external and internal training from our partners.
- International Team: Become part of an international team of professionals who create one of the greatest success stories in the global IT industry.
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Customer Service Representative
1 day ago
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Customer Service Representative
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Customer Service Supervisor
20 hours ago
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