Customer Service Specialist

4 days ago

Rawalpindi Cantonment, Pakistan beBee Careers Full time

This role involves providing exceptional customer service and ensuring a positive visitor experience. Key responsibilities include greeting and assisting visitors, answering phone calls, managing emails, maintaining a clean and organized reception area, handling administrative tasks, promoting tourism services, collaborating with local stakeholders, and coordinating events and activities.

Additionally:

  • The ideal candidate will possess strong communication, organizational, and multitasking skills.
  • Able to work independently and as part of a team.
  • Demonstrate a proactive attitude and strong problem-solving skills.

Tourism Development:

  1. Promote and develop tourism services, programs, and partnerships to enhance customer experience.
  2. Maintain up-to-date knowledge of local tourist destinations and services.

Business Development:

  1. Identify new business opportunities and develop strategies for growth.
  2. Build and maintain strong relationships with existing clients and partners.
  3. Monitor market trends and competitor activity to capitalize on potential opportunities.
  4. Lead initiatives to increase brand visibility and market share.

Required Skills:

  1. Effective communication and interpersonal skills.
  2. Organizational and time management skills.
  3. Ability to work in a fast-paced environment.

Salary: Competitive, based on experience

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