
Deputy Operations Coordinator
5 days ago
At IDP Education Ltd, we are a global leader in international education services. Our purpose is to help students achieve their goals by delivering world-class education and career opportunities.
Job DescriptionThe IELTS Deputy Test Centre Administrator plays a crucial role in ensuring the smooth operation of our test centres. This position is responsible for providing administrative support to the Pakistan IELTS Manager and adhering to IELTS regulations and IDP policies.
Key responsibilities include:
- Ensuring customer satisfaction through excellent customer service
- Providing financial and statistical reports on testing as required
- Managing test day tasks, including preparation, supervision, and post-exam procedures
Additionally, this role involves working closely with stakeholders, both internal and external, to maintain stakeholder satisfaction and integrity of the test.
Required skills and qualifications include:
- Bachelor's degree or equivalent
- Relevant work experience in administration and business support activities
- Fluent English language skills
- Strong administrative skills, including IT proficiency in Microsoft Office suite and CRM systems
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