Customer Relationship Enhancement Specialist

11 hours ago

GulshaneIqbal Town, Pakistan beBeeDevelopment Full time 5,000,000 - 7,500,000
Enhance Customer Experience

We are a trusted provider of sales retention services, dedicated to strengthening customer relationships and implementing effective retention strategies. Our team is expanding with skilled professionals who value collaboration, innovation, and excellence in an on-site environment.

Job Overview

We seek a proactive and results-oriented Business Development Manager to strengthen customer relationships and implement effective retention strategies. The ideal candidate will possess excellent communication skills, a customer-centric mindset, and the ability to identify opportunities for increasing customer satisfaction and engagement.

Key Responsibilities
  • Engage with customers to understand their needs and enhance satisfaction.
  • Develop and execute retention strategies to minimize churn.
  • Provide tailored solutions to address customer concerns and foster loyalty.
  • Manage inquiries and resolve issues with professionalism and efficiency.
  • Identify upselling and cross-selling opportunities to drive revenue growth.
  • Maintain accurate customer records and analyze retention trends.
Qualifications
  • Proven experience in sales, customer service, or retention-focused roles.
  • Strong interpersonal, communication, and negotiation skills.
  • Ability to build lasting customer relationships and problem-solve effectively.
  • Self-motivated with the ability to work independently and collaboratively.
Benefits

By joining our team, you'll be part of a dynamic organization that prioritizes employee growth and development. We offer a collaborative work environment, opportunities for professional advancement, and a competitive compensation package.

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