
E-Commerce Store Operations Specialist
4 days ago
We are seeking a highly motivated and detail-oriented individual to join our team as an Online Store Manager.
Job DescriptionThe successful candidate will be responsible for managing online stores on eBay and Amazon, ensuring seamless customer experiences, and driving business growth through efficient operations.
This role requires a proactive approach, excellent problem-solving skills, and the ability to work independently with minimal supervision.
Duties and Responsibilities- Respond to customer inquiries and resolve issues promptly and professionally.
- Create and optimize product listings on marketplace channels, including writing engaging titles and descriptions.
- Maintain accurate stock levels by updating spreadsheets in MS Excel.
- Enter and manage product data, including prices, quantities, and product images.
- Research competitors' products and pricing strategies to stay ahead of the market.
- Minimum 2 years of experience in eBay or Amazon store management.
- ICS or Bachelor's Degree in IT; A/O level background is preferable.
- Marketplace customer service experience.
- Knowledge of Amazon or eBay store listing policies.
- Familiarity with social media marketing and SEO principles.
- Basic graphic design skills, including creating simple graphics and banners.
- Experience with e-commerce platforms like WordPress, WooCommerce, Magento, or Shopify.
Training will be provided on internal software.
Afternoon shift.
Includes public and paid holidays.
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