
English Language Specialist
2 days ago
We are seeking a highly skilled English language specialist to join our team. The ideal candidate will have a strong background in English literature, linguistics, or a related field.
Responsibilities:
- The successful candidate will be responsible for assessing and evaluating the English language skills of employees, providing feedback and coaching to improve their communication skills.
- Daily call quality monitoring and analysis to ensure high-quality service delivery.
- Developing and implementing training programs to enhance employee English language skills and customer service capabilities.
- Collaborating with other teams to ensure seamless service delivery and continuous improvement.
Requirements:
- A graduate degree in English literature, linguistics, or a related field.
- Excellent written and spoken English language skills, with a focus on UK English dialect.
- Proven experience in language assessment, coaching, and mentoring.
- Strong analytical and problem-solving skills, with the ability to work effectively in a team environment.
Benefits:
- A competitive salary and benefits package.
- Ongoing training and development opportunities.
- The chance to work with a dynamic team in a fast-paced industry.
About Us:
We are a leading provider of translation and interpretation services, dedicated to delivering high-quality solutions to our clients. We value our employees and strive to create a positive and supportive work environment.
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