Remote Administrative Assistant Psychology Practice

6 days ago

Sargodha, Punjab, Pakistan beBeeAdministrative Full time 800,000 - 1,200,000
Job Overview

We are seeking an organized and reliable administrative professional to handle the day-to-day operations of our psychology practice.

The ideal candidate will possess excellent communication skills, with a strong emphasis on email etiquette. They will be able to craft thoughtful, concise, and respectful emails that meet the needs of clients and team members.

The role requires self-motivation, efficiency in multi-tasking, and the ability to thrive under pressure while consistently meeting deadlines. The ideal candidate will also be open to constructive feedback, take initiative, and show a willingness to take on more responsibilities and grow within the role.

Key Responsibilities:

  • Inbox Management: Monitor and manage incoming emails, responding to client inquiries and resolving issues as needed.
  • Client Interaction: Respond to client queries with professionalism, providing assistance and problem-solving solutions.
  • Appointment Scheduling: Manage and schedule appointments for clients while ensuring efficient therapist rosters.
  • Financial Tasks: Process payments, invoices, and rebate claims in a timely and accurate manner.
  • Record Keeping: Maintain and update client records while ensuring confidentiality and accuracy.
  • Therapist Coordination: Manage therapist rosters, onboard new therapists, and assist with their offboarding process.
  • Report Generation: Create periodic reports based on practice needs and action as per therapist feedback.
  • Team Coordination: Facilitate communication within the team, ensuring everyone stays updated on key practice developments.
  • Content Management: Upload and schedule weekly blog posts and newsletters (the copywriting team will provide the content).
  • Room for improvement: Continuously identify areas for improvement in communications & Standard Operating Procedures (SOPs) and suggest necessary changes.
  • Collaboration with Director: Regularly coordinate with the director to ensure smooth practice operations.

Job Structure:

  • Home-Based Role: This is a remote position that allows you to work from home. You must have a high-speed internet connection and power backup.
  • Morning Shift: The role will follow a morning shift, 5 hours, starting at 8 AM or earlier to utilize the most of the Australian business hours.
  • Training Period: The first month of the role will be dedicated to training on the Practice Management Software, learning the company's policies, and documenting Standard Operating Procedures (SOPs) to ensure a smooth transition into the role.

Requirements:

  • Administrative experience with strong communication and organizational skills.
  • Ability to work independently and as part of a team.
  • Excellent time management and problem-solving skills.
  • Familiarity with practice management software and technology.
  • Australian business hour compliance.

Benefits:

This role offers a unique opportunity to work remotely, enjoy a flexible schedule, and contribute to the success of our practice. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional administrative support, we encourage you to apply.

How to Apply:

Please submit your application, including your resume and a cover letter outlining your relevant experience and qualifications.

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