Logistics and Customer Experience Coordinator

20 hours ago


Karachi, Sindh, Pakistan beBee Careers Full time
Logistics and Customer Service Coordinator

We are seeking an experienced and detail-oriented individual to join our remote team as a Night Call Centre Representative/Truck Dispatcher. In this role, you will be responsible for coordinating logistics and transportation while providing excellent customer service.

The ideal candidate will be fluent in English, have knowledge of trucking regulations and laws, and understand how shipping, trucking, and logistics work. You will be responsible for answering customer inquiries and complaints via calls, updating customer information and call logs, scheduling drivers, and communicating with customers about freight details.

This role requires strong analytical and problem-solving skills, as well as the ability to handle complex customer issues and maintain a high level of professionalism when interacting with customers and team members.

Key Responsibilities:
  1. Provide exceptional customer service by actively listening to customers and offering prompt and accurate solutions.
  2. Schedule drivers to make freight deliveries or collect shipments and packages.
  3. Communicate with customers about freight details, delivery or pickup times, and special handling requests.
  4. Prepare dispatch documents, generate freight bills and invoices, and maintain records of dispatched calls, driver routes, and delivery/pickup times.

We are looking for someone who can analyze complex customer issues, develop effective solutions, and maintain a high level of customer satisfaction.

Requirements:
  • Knowledge of trucking regulations and laws.
  • Understanding of how shipping, trucking, and logistics work.
  • Analytical skills to problem-solve and address complex customer issues.
  • Ability to handle complex customer complaints and issues.
  • Strong communication and organizational skills.

  • Logistics Coordinator

    2 weeks ago


    Karachi, Sindh, Pakistan beBee Careers Full time

    We seek a seasoned Logistics Coordinator to optimize business operations and enhance customer satisfaction. The ideal candidate will be an expert in logistics, administration, and customer service.Job Description:The role involves coordinating logistics, managing administrative tasks, and providing exceptional customer support.Key Responsibilities:Coordinate...


  • Karachi, Sindh, Pakistan beBee Careers Full time

    International Customs Operations RoleWe are seeking a talented individual to join our team in an internship capacity, focusing on customs operations and logistics.The successful candidate will be responsible for assisting in the preparation and submission of customs documentation, ensuring compliance with U.S. Customs regulations, and collaborating with...

  • Logistics Coordinator

    2 weeks ago


    Karachi, Sindh, Pakistan beBee Careers Full time

    Job OverviewThis role involves coordinating logistics operations to meet customer needs efficiently. We require a candidate with strong communication skills and experience in logistics management.Key ResponsibilitiesPlace bookings in the extranet and collaborate with buyer's departmentsMonitor vessel schedules and manage handovers to forwardersCommunicate...


  • Karachi, Sindh, Pakistan LDP Logistics, Inc. Full time

    LDP Logistics is calling out (Fresh & Experienced) Associate Logistics to look after day to day Operations.Core ResponsibilitiesAuction all email with minimum response timeDay to day updating of internal sheets and Company's Web PortalsTimely documentation Delivery Orders, Bill of Lading, Release Docs, Proof of Delivery, Rate con, Load Con etcPlan and track...

  • Logistics Coordinator

    24 hours ago


    Karachi, Sindh, Pakistan beBee Careers Full time

    Logistics Coordinator. We are looking for a detail-oriented individual with experience in logistics and warehouse management. The successful candidate will be responsible for coordinating the movement of goods, as well as maintaining accurate records.The ideal candidate must be able to multitask and prioritize tasks effectively.Primary Duties:Coordination of...


  • Karachi, Sindh, Pakistan Kuehne & Nagel Logistics Full time

    The Sea Logistics National Revenue Manager has a critical role and is a senior leader within the Sea Logistics organization. Your Role Responsible as part of the Sea Logistics management team for ensuring the national organization maximizes yield & revenue and Blue Anchor Line development opportunities in alignment with our Road Map 2026 / Vision 2030...


  • Karachi, Sindh, Pakistan beBee Careers Full time

    We are looking for a skilled Logistics and Compliance Coordinator to manage our import operations. The successful candidate will be responsible for coordinating with suppliers, arranging logistics, and ensuring compliance with customs regulations.ResponsibilitiesCoordinate with suppliers to clarify requirements and amendments in L/C.Manage L/C management...


  • Karachi, Sindh, Pakistan beBee Careers Full time

    Commodity Logistics Coordinator Job DescriptionWe are seeking an experienced Commodity Logistics Coordinator to assist in the management of commodity logistics operations. The ideal candidate will have a strong background in logistics and warehousing, with experience in managing inventory and ensuring efficient operations.Assist in the management of...

  • Logistics Coordinator

    23 hours ago


    Karachi, Sindh, Pakistan beBee Careers Full time

    Logistics Manager PositionThis senior logistics manager role oversees all aspects of warehouse operations. Responsibilities include coordinating with external stakeholders, such as customers and suppliers, to ensure seamless delivery of goods. The position also involves planning and executing daily warehouse activities to meet business objectives.The...


  • Karachi, Sindh, Pakistan beBee Careers Full time

    Applications are invited from suitable candidates for the following roles:Logistics Operations CoordinatorWe are seeking a highly skilled Logistics Operations Coordinator to join our team. The ideal candidate will have 3-5 years of relevant experience, preferably in a reputable hospital.The successful candidate will possess strong organizational and...