E-commerce Professional

1 day ago


Lahore, Punjab, Pakistan beBee Careers Full time

About the Role

We are seeking a dedicated and results-driven E-commerce Professional to spearhead our customer-facing operations. As an integral part of our business, you will be responsible for fostering strong relationships with customers, ensuring seamless order placement, delivery processes, and issue resolution.

Key Responsibilities:

  • Serve as the primary point of contact between the brand and the customer throughout the order lifecycle.
  • Collaborate with Warehouse and Logistics teams for smooth order pickups, deliveries, and payment processing.
  • Work closely with teams across Advertising, Creative, and social media to develop effective strategies.
  • Build and nurture relationships with key clients and customers.
  • Provide daily reports on order activities and maintain accurate records of customer contacts.
  • Prepare and analyze Daily Sales Reports.
  • Ensure strong follow-up on leads.
  • Address customer inquiries promptly across all digital platforms.

Requirements:

  • Bachelor's degree in Marketing, Business Administration, or a related field.
  • 1-2 years of experience in E-commerce or a similar role.


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