Associate Project Manager
3 days ago
Our Mission
\At Techloyce, we strive to deliver exceptional ERP and CRM consulting services that exceed our clients' expectations.
\Our experienced consultants work collaboratively with clients to understand their unique needs and develop tailored solutions that drive business success.
\Job Opportunity
\The Project and Onboarding Associate will be responsible for guiding new clients through the onboarding process, ensuring they are set up for success and understand how to use our software effectively.
\This position also involves project management, where you will plan, coordinate, and oversee projects to ensure they are completed on time and meet client expectations.
\Key Responsibilities
\- Client Onboarding: Ensure new clients are properly onboarded and equipped to use our software effectively.\
- Project Management: Manage projects from start to finish, ensuring timely completion and client satisfaction.\
- Client Support: Provide ongoing support to clients during the onboarding phase and address any issues or concerns they may have.\
- Documentation: Maintain accurate records of client interactions and project progress.\
- Collaboration: Work closely with cross-functional teams to ensure seamless onboarding and project execution.\
- Process Improvement: Identify areas for improvement in the onboarding and project management processes and contribute to the development of best practices.
Requirements
\- Bachelor's degree in business, management, or a related field.\
- Proven experience in project management and client onboarding, preferably in a tech or SaaS environment.\
- Strong communication and interpersonal skills.\
- Excellent organizational and multitasking abilities.\
- Proficiency with project management tools and software.\
- Ability to work independently and as part of a team.
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