Client Onboarding and Project Execution Associate

2 days ago


Lahore, Punjab, Pakistan Techloyce Full time

About Our Company

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Techloyce is a leading provider of ERP and CRM consulting services that help businesses achieve maximum efficiency and customer satisfaction.

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Our team of experienced professionals works collaboratively with clients to understand their unique needs and develop tailored solutions that drive business success.

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Job Title

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The Project and Onboarding Associate will be responsible for managing various projects to ensure successful implementation and customer satisfaction.

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This position involves strong organizational skills, excellent communication, and the ability to manage multiple tasks efficiently.

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Responsibilities

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  1. Client Onboarding: Guide new clients through the onboarding process, ensuring they are set up for success and understand how to use our software effectively.\
  2. Project Management: Plan, coordinate, and oversee projects to ensure they are completed on time and meet client expectations.\
  3. Client Support: Provide support to clients during the onboarding phase and address any issues or concerns they may have.\
  4. Documentation: Maintain accurate records of client interactions and project progress.\
  5. Collaboration: Work closely with cross-functional teams, including sales, support, and product development, to ensure seamless onboarding and project execution.\
  6. Process Improvement: Identify areas for improvement in the onboarding and project management processes and contribute to the development of best practices.


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