Online Engagement Specialist
3 hours ago
We're on the hunt for a highly skilled Social Media Specialist to join our team at Bizvee Consultant. As a key player in our digital department, you'll be responsible for crafting and executing social media strategies that captivate our audience and drive business growth.
Main Responsibilities:
- Design and implement comprehensive social media plans that align with our business objectives.
- Engage with our online community by monitoring and responding to social media comments, messages, and customer inquiries in a timely and professional manner.
- Stay ahead of the curve by tracking social media trends and insights to inform content and strategy decisions.
- Collaborate with our marketing and PR teams to ensure seamless execution of social media initiatives.
- Deliver actionable insights and recommendations based on social media performance metrics to improve engagement and reach.
- Provide top-notch customer support through social media channels and other platforms.
- Identify and troubleshoot issues, resolving them in a friendly and professional manner.
- Maintain a deep understanding of our products and services to provide accurate and helpful assistance.
- Track and report customer feedback, common issues, and trends to inform process improvements.
Requirements:
- A minimum of 1 year of experience in social media or a related field.
- Exceptional writing and communication skills with an ability to engage audiences online.
- Familiarity with social media platforms, analytics, and management tools.
- A customer-centric approach with a track record of delivering high-quality support.
- Ability to multitask and manage a fast-paced social media environment.
- Excellent problem-solving skills and attention to detail.
- Experience with social media advertising and paid campaigns is a plus.
About Us:
Bizvee Consultant is a forward-thinking company dedicated to delivering exceptional services and building meaningful connections with our customers.
Job Type: Full-time
Pay: Rs50,000.00 - Rs60,000.00 per month
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