Online Engagement Specialist

3 hours ago


Lahore, Punjab, Pakistan Bizvee Consultant Full time

We're on the hunt for a highly skilled Social Media Specialist to join our team at Bizvee Consultant. As a key player in our digital department, you'll be responsible for crafting and executing social media strategies that captivate our audience and drive business growth.

Main Responsibilities:

  • Design and implement comprehensive social media plans that align with our business objectives.
  • Engage with our online community by monitoring and responding to social media comments, messages, and customer inquiries in a timely and professional manner.
  • Stay ahead of the curve by tracking social media trends and insights to inform content and strategy decisions.
  • Collaborate with our marketing and PR teams to ensure seamless execution of social media initiatives.
  • Deliver actionable insights and recommendations based on social media performance metrics to improve engagement and reach.
  • Provide top-notch customer support through social media channels and other platforms.
  • Identify and troubleshoot issues, resolving them in a friendly and professional manner.
  • Maintain a deep understanding of our products and services to provide accurate and helpful assistance.
  • Track and report customer feedback, common issues, and trends to inform process improvements.

Requirements:

  • A minimum of 1 year of experience in social media or a related field.
  • Exceptional writing and communication skills with an ability to engage audiences online.
  • Familiarity with social media platforms, analytics, and management tools.
  • A customer-centric approach with a track record of delivering high-quality support.
  • Ability to multitask and manage a fast-paced social media environment.
  • Excellent problem-solving skills and attention to detail.
  • Experience with social media advertising and paid campaigns is a plus.

About Us:

Bizvee Consultant is a forward-thinking company dedicated to delivering exceptional services and building meaningful connections with our customers.

Job Type: Full-time

Pay: Rs50,000.00 - Rs60,000.00 per month



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