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Support Coordinator Lead

2 weeks ago


Karachi, Sindh, Pakistan beBee Careers Full time
Customer Support Specialist

We are looking for a highly skilled and experienced Customer Support Specialist to join our team. The ideal candidate will have a proven track record of delivering exceptional customer experiences and resolving complex issues.

Main Responsibilities:

  1. Provide expert-level support to customers via phone, email, or chat.
  2. Address customer complaints and concerns in a timely and professional manner.
  3. Collaborate with internal teams to ensure seamless customer experience.
  4. Develop and maintain knowledge of products/services to provide accurate solutions.
  5. Stay updated on new features, promotions, and product launches.

Required Skills and Qualifications

  • Bachelor's degree in Business Administration, Marketing, or related field.
  • Minimum 3 years of experience in customer-facing roles.
  • Excellent communication and interpersonal skills.
  • Strong problem-solving and analytical skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.