
Operations Domain Expert
2 days ago
About Us
At foodpanda, our mission is to be the most loved everyday food and groceries destination. We operate in over 400 cities across 11 markets, expanding our core food delivery business and entering new verticals like grocery deliveries with a strong tech infrastructure at our core.
Job Summary
We are seeking a skilled Logistic Performance Manager to play a crucial role in optimizing our logistics operations and improving overall performance. As a key member of the Operations Domain, you will work closely with cross-functional teams to drive growth, enhance customer satisfaction, and maintain a competitive edge in the market.
Main Responsibilities
- Logistics Performance Analysis:
- Develop and maintain dashboards and reports to track key performance indicators, identify trends, and suggest areas for improvement.
- Collaborate with stakeholders to analyze data, providing actionable insights to inform business decisions.
- Rider Earnings Strategy:
- Design and implement earnings plans to incentivize rider performance while maintaining cost efficiency.
- Monitor market conditions and adjust rider earnings accordingly to maintain rider experience.
- Vendor Management:
- Optimize vendor delivery radiuses to minimize delivery time and enhance customer satisfaction.
- Work with cross-functional teams to analyze vendor performance and adjust areas based on demand and logistics capabilities.
- Process Improvement:
- Collaborate on process improvements and introduce best practices for logistics operations.
- Foster a culture of continuous improvement, driving innovation and excellence in logistics operations.
Your Background
- 1-2 years of experience in Data Analytics.
- Experience with SQL, Python, or other data manipulation tools.
- Experience with Data Visualization Tools like Tableau and Looker Studio.
- Excellent Interpersonal and stakeholder management skills required.
What We Offer
We offer a dynamic and inclusive work environment, opportunities for growth and development, and a chance to be part of a diverse team that creates solutions and innovates. If you're someone who is driven until the dream is achieved, come join us.
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