Front-Line Customer Service Representative

2 weeks ago

Karachi, Sindh, Pakistan beBeeCustomer Full time 6,000,000 - 9,000,000
Job Title:

Urdu Call Center Executive

The ideal candidate will have at least six months of experience in customer service and be fluent in the Urdu language.

Key Responsibilities:
  • Respond to customer queries, concerns, and complaints via phone, email, or chat.
  • Provide excellent customer service in a timely and professional manner.
  • Maintain accurate records of customer interactions and transactions.
  • Upsell products and services to customers.
  • Collaborate with team members to improve customer experience and achieve team goals.

Additional Requirements:

  • Proficient in the Urdu language.
  • Strong communication and interpersonal skills.
  • Ability to multi-task and handle stressful situations.
  • Familiarity with customer service principles and practices.
  • Basic computer skills.

This is an urgent hiring for a Pakistan-based online media company. The successful candidate will work closely with our team to provide exceptional customer service and drive business growth.

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