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Operations Manager
2 weeks ago
Company Overview
Sofnix Pvt Ltd is a leading organization in the industry, striving to provide innovative solutions to our clients. Our team is dedicated to delivering exceptional results, and we are seeking a highly skilled professional to join us as an Operations Manager.
Job Description
We are looking for an experienced Operations Manager to oversee the smooth functioning of our operations. The successful candidate will have excellent interpersonal skills, be able to analyze data using various tools, and possess a strong understanding of management principles.
Responsibilities
- Coordinate among various teams to ensure seamless communication and collaboration.
- Manage stakeholder relationships, fostering open communication and trust.
- Analyze data to identify trends and areas for improvement, providing insights to inform business decisions.
- Develop and implement process improvements to increase efficiency and productivity.
- Motivate and lead the team to achieve outstanding results, promoting a positive work environment.
Requirements
To be considered for this role, you should have:
- A minimum of 3 years of experience in running successful operations in BPO or Call Centers.
- A Graduate degree from a reputable foreign or local university.
- ITIL, Six Sigma Certification is a plus.
Location
Information Technology and Services - Islamabad, Pakistan
