
Assistant Banking Officer
2 weeks ago
Job Overview:
">- This is a challenging role that involves working closely with the Operations Lead to maintain overall departmental health.
- The ideal candidate will have advanced knowledge of bank rates and parameters, as well as experience with internal tools such as CTS and Appian.
- The successful candidate will also be able to provide constructive feedback and demonstrate training capabilities, as well as possess a lean mindset and be able to think globally while acting locally.
- This role requires strong communication and interpersonal skills, as well as an extraordinary work ethic and self-motivation.
Main Responsibilities:
">- Supporting the Operations Lead in maintaining overall departmental health
- Maintaining client-reported accuracy targets while ensuring green performance indicators for Quality Control data sampling results
- Maintaining dataset timeliness goals per defined key performance indicators (KPIs)
- Reducing client-reported errors, human mistakes, timeliness errors, and process/procedural errors
- Designing and executing strategies to reduce year-over-year backlog
- Developing and enhancing the profile of employees at the entry level of Data Analyst in partnership with People teams
- Working on the professional development of Data Analysts to make them capable of executing tasks with utmost diligence, accuracy, ownership, and professional maturity
- Developing the second line of Operations leadership by enhancing their ownership, visibility, and decision-making ability
- Driving the core operating culture of Quality, LEAN, Agile, Automation, Execution, and Client First at all levels
- Developing and executing a mechanism to measure effectiveness of onboarding and trainings
- Ensuring career development plans are created for every individual and audited by at least one skip-level leader
About This Role:
">This is an exciting opportunity to join our team as a Financial Operations Manager, responsible for supporting the Operations Lead in maintaining overall departmental health.
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