
Business Growth Specialist
2 days ago
The role of a Relationship Manager is pivotal in establishing and maintaining strong relationships with clients, overseeing the SME lending portfolio, and identifying new business opportunities in the market.
This involves contributing to building a profitable SME asset portfolio, ensuring timely loan processing, and delivering exceptional customer service to enhance client satisfaction and retention.
Location: Lahore
Job Type: Permanent
Key Responsibilities- Identify and acquire new clients who require financial solutions.
- Conduct comprehensive needs assessments of clients and develop credit proposals based on their repayment potential.
- Support the credit proposal approval process by collaborating with risk and credit administration teams to ensure adherence to company policies.
- Maintain robust relationships with clients by providing high-quality customer service and addressing their inquiries promptly.
- Assist senior management in presenting credit proposals at management and board levels.
- Collaborate with internal teams such as Risk, CAD, and Product Development to ensure seamless loan processing and service delivery.
- Ensure accurate and timely completion of all client documentation, including mortgage and legal formalities.
- Monitor the performance of the assigned portfolio, identifying any potential risks or problematic accounts early and implementing solutions.
- Contribute to expanding the business in the assigned territory by acquiring new clients and retaining existing ones.
- Maintain up-to-date records through regular reporting and MIS management.
- Strong business development and client management skills.
- A deep understanding of SME and microfinance sector trends and requirements.
- The ability to analyze financial statements and assess cash-flow-based repayment capacity.
- Excellent interpersonal, written, and oral communication skills.
- Proficiency in MS Office and management information systems (MIS).
- Strong analytical and problem-solving abilities.
Education: Bachelor's Degree in Business, Finance, Economics, or a related discipline from a reputable institution.
- Up to 3 years of experience in the commercial/SME banking industry.
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