Real Estate Liaison Officer

5 days ago


Islamabad, Islamabad, Pakistan Axis Design & Build Full time

About the Position

We are looking for a highly skilled Real Estate Liaison Officer to join our team at Axis Design & Build. As a key member of our customer-facing team, you will be responsible for providing exceptional support to our clients and customers.

Your primary focus will be on addressing inquiries, assisting with property inquiries, and ensuring a smooth customer experience for all walk-in clients. This role requires excellent communication skills, a customer-centric approach, and the ability to multitask in a fast-paced environment.

Key Responsibilities:

  • Client Interface: Greet and assist walk-in customers in a friendly and professional manner. Answer inquiries regarding available properties, pricing, and other relevant details.
  • Support Services: Provide support to clients by addressing their questions, concerns, and requests promptly and effectively. Ensure that all client interactions are handled with care and professionalism.
  • Project Knowledge: Maintain up-to-date knowledge of ongoing projects, including their features, pricing, and availability. Provide accurate information to customers and assist them in finding suitable properties based on their preferences.
  • Scheduling and Coordination: Coordinate property viewings and appointments between clients and team. Ensure that appointments are scheduled efficiently and that clients receive timely reminders.
  • Document Preparation: Assist clients with completing necessary paperwork, forms, and documentation related to property inquiries and purchases. Ensure that all documentation is accurate and properly filed.
  • Follow-Up and Communication: Follow up with clients after property viewings or interactions to gather feedback and address any additional questions or concerns they may have. Maintain ongoing communication to nurture client relationships and provide ongoing support.
  • Administrative Support: Assist with general administrative tasks such as answering phone calls, responding to emails, and maintaining office supplies. Provide support to other team members and departments as needed.


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