Systems Engineer Expert
2 days ago
Job Opportunity
We are seeking a highly skilled technical professional to deliver post-sales support and solutions to our global customer base while serving as an advocate for customer needs.
Key Responsibilities- Resolve moderately complex technical problems related to product installation, maintenance, use, and repair/workarounds.
- Interface with customers' IT staff regularly to understand their technical requirements and provide tailored solutions.
- Liaise with internal employees to facilitate customer relationships and escalate issues when necessary.
- Work independently on projects and lead initiatives to drive customer satisfaction and success.
- Maintain in-depth knowledge of products, applications, and tools to deliver expert-level support.
- Bachelor's degree in Computer Science, Engineering, or equivalent experience.
- Five years of related experience, preferably with Oracle products and multiple platforms supported.
- Excellent communication and problem-solving skills, with a proven track record of achieving high customer satisfaction.
As a valued member of our organization, you will have the opportunity to work with a diverse range of customers, develop your technical expertise, and contribute to the growth and success of our business. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply.
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