Sales Connection Specialist

1 week ago

Sahiwal, Punjab, Pakistan beBeeRelationship Full time 900,000 - 1,200,000
Build Meaningful Connections as a Sales Relationship Officer

A key role in fostering meaningful connections between customers and the organization, the Sales Relationship Officer serves as a dedicated point of contact for personalized assistance and guidance.

Key Responsibilities:
  • Implement sales/service plans to achieve growth objectives by agreeing on micro-level delivery plans with branch managers/relationship managers.
  • Sell products by establishing customer relationships according to organizational policies.
  • Achieve sales targets/objectives with integrity and adherence to policies.
  • Promote genuine sales while avoiding inappropriate lending practices.
  • Maintain business profitability through loans sales and increasing customer base following policies.
  • Develop marketing strategies for company products.
  • Negotiate effectively.
  • Identify business opportunities through prospecting and industry evaluation.
  • Evaluate customer profiles using credit criteria.
  • Communicate product terms and conditions to customers.
  • Verify client credentials for performance.
  • Collect and ensure timely loan repayments, maintaining high collection rates.
  • Handle legal documents securely.
  • Guide customers to deposit repayments at the designated counter only.
  • Minimize cash handling and follow collection procedures if necessary.
  • Prepare weekly activity plans and discuss deviations with line managers.
  • Hold regular meetings with customers as per product programs.
  • Book loans in compliance with organizational policies, ethics, and standards.
  • Stay updated on product knowledge and seek improvements based on feedback.
  • Conduct market assessments for new selling opportunities and review existing markets with line manager.
  • Meet service standards and prevent customer complaints through fair treatment policies.
  • Develop long-term customer relationships.
  • Report fraud or potential losses to line Manager/HOD.
  • Maintain compliance with policies and regulations to protect the organization's reputation and prevent losses.
Requirements:
  • Bachelor's degree from a reputable institution; MBA is preferred.
  • 0-1 years of relevant experience.

About the Organization:

The organization provides banking services to over 42 million registered users, including 16+ million monthly active customers across Pakistan. It operates over 100 branches and 200,000 branchless banking agents, offering services such as savings, MSME loans, small housing loans, remittances, utility bill payments, mobile wallets, insurance, G2P, B2B & B2P payments.

The organization is dedicated to promoting financial inclusion and fostering a positive workplace culture based on innovation, teamwork, and customer focus.

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